How Does the Personal Shopper Service Work?


 

Sindbad Express Personal Shopper Service: Designed Just for You! 

Our Personal Shopper Service offers you a unique shopping experience. We purchase the products you need from China on your behalf. All you have to do is share your requests with us, and we’ll handle the rest!

Here’s a simple step-by-step guide to using the Personal Shopper service:

Step 1: Register a New Account

  • Visit the website and go to the homepage.
  • Click on the “Register” button, then enter your basic details like your name, email, and password.
  • After providing the required information, click “Register” to complete the process and access your dashboard.

Step 2: Explore the Dashboard

  • After registration, you’ll land on your dashboard, where you can access all the available services like tracking shipments, shipping addresses, and notifications.
  • To create a new request (purchase products, order car parts, or arrange shipping), click the “New Request” button.
  • The dashboard will display a list of all your current orders, their status, and shipping options.

Step 3: Choose the Type of Request

  • After clicking “New Request”, you’ll be directed to a page to select the type of request.
  • Select “Personal Shopper” if you’d like us to purchase products on your behalf from global websites.

Step 4: Fill Out the Product Details

  • Once you’ve chosen the Personal Shopper option, you’ll need to fill out a product details form.
  • Provide accurate information about each product in English, including links to the external websites to make the purchasing process easier.
  • After completing all the details, click Next to proceed.

 The image below illustrates the product details form interface.

Step 5: Request Processing

  • Choose how you’d like to start your order:

    • Standard Request: Takes 48 hours to process.
    • Express Request: Starts processing the same day for an additional $5 fee.
  • Select the type of domestic shipping (some sellers may apply extra charges):

    • Standard Shipping: Free of charge.
    • Express Shipping: Additional fees apply.
  • Specify how many photos you want for your product:

    • Two photos are free of charge.
    • Additional photos cost $0.5 per photo.
  • Once all selections are made, click Next to move to the final step.

Final Step: Submit Your Order

  1. Add any additional notes in the Extra Details field if necessary.
  2. Approve the option to purchase alternative products if some items are unavailable. If not approved, the entire order will be canceled if one product is unavailable.
  3. Agree to the terms and conditions.

After completing these steps, click Submit Order.

Order Review and Tracking

Your order will be reviewed by our team. You can track its progress directly from your dashboard.

Need Assistance?

If you have any questions or encounter a technical issue, please don’t hesitate to contact our support team. We’re here to help! 




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